Debit Card Car Hire at Porto Airport
Credit/Debit cards must be nominative. Prepaid cards, American Express, Maestro or Diners Club are not accepted.
Centauro accept debit cards with their standard package. Please be aware that if you intend on using a debit card, the full deposit amount will be charged to your debit card. On the return of the vehicle, Centauro will refund the deposit if there is no damage to the vehicle, however, this amount can take up to 30 days to get back into your account. In addition, you may not receive the same amount back in GBP as was left as the deposit, this is due to exchange rate fluctuations and bank charges. Centauro and Clarify Car Hire take no responsibility if the amount returned is less than was debited at the beginning of the rental.
(Due to fluctuations in the rate of exchange and other bank charges, Centauro will not be responsible for any difference between the rate charged and on any refunds made.)
For groups S2 -S2A - S3 - S3A, two credit cards will be required to be presented at the desk as a guarantee to collect the vehicle.
In Portugal, a deposit of € 100 will be made from the credit or debit card as a deposit to cover possible Via Verde toll charges. This charge will be refunded to your card at the end of the rental within a period of approximately 10 days.
Please note that payment for the rental or deposit via a mobile wallet such as Apple Pay, Google Pay, Samsung Pay etc. will not be accepted at the hire desk. The lead driver must present a physical payment card in their name.
Unless the Premium Package is taken a Visa, Mastercard Credit Card or AMEX is mandatory. The main driver must have a Card in their own name when collecting the vehicle. This card must have sufficient available credit to cover the excess / deposit amount (which will be pre-authorised on the Card throughout the hire period) which can take up to 30 days to be returned depending on the issuing bank of the card. Any local charges, extras or other equipment or services purchased at the car hire desk will also be charged to the card.
If the Premium Package is taken, you can use a Visa, Maestro or Mastercard debit card - you will be asked to leave details of your card on pickup. Please note, this deposit may take up to thirty (30) days to be returned to your debit card depending on the issuing bank of the card and neither OK Mobility nor Clarify Car Hire take any responsibility if the amount returned is not the same as the amount taken due to exchange rate fluctuations and/or bank charges. The card must be in the main driver's name. Any local charges, extras or other equipment or services purchased at the car hire desk will also be charged to the card.
Please note that payment for the rental or deposit via a mobile wallet such as Apple Pay, Google Pay, Samsung Pay etc. will not be accepted at the hire desk. The lead driver must present a physical payment card in their name.
Prepayment and Revolut cards, cash, smartphone/watch payments or bank transfers will not be accepted.
A credit card is mandatory for PFAC, PDAH, PFAR, XFAR & PQAR vehicle groups.
The cardholder must be present when the rental agreement is signed. The contract holder has to be the main driver. Only one card is permitted per rental agreement and must show the cardholder's name. The holder must know the card's PIN number and provide cc number and expiration date if requested. Payment card must be in physical format.
The payer must ensure that the bank card has sufficient funds at the time of picking up the vehicle to pay for the rental with all the selected options, and, where applicable, to block or charge the pre-authorization amount corresponding to the group of the rented vehicle.
When a debit card is presented the pre-authorisation is charged and not blocked, due to the impossibility of blocking charges into a debit card.
Depending on the bank, especially if you have used a debit card for the deposit, the amount can take up to a maximum of 30 calendar days after the date of the refund being made to appear on the banking card statement of the holder of the contract. This is due to the international banking systems not due to delays by either the car rental company or Clarify Car Hire. Record Go Rent a Car or Clarify Car Hire are not responsible for possible banking charges when reimbursing the excess or any other outstanding amount in favour of the client after the final settlement (difference between the amount paid and the amount refunded).
All refunds (unused fuel, deposit…etc.) are made in Euro even if the customer was originally charged in a different currency on collection. No claims can be made regarding possible loss due to exchange rate fluctuations etc.
Please note that payment for the rental or deposit via a mobile wallet such as Apple Pay, Google Pay, Samsung Pay etc. will not be accepted at the hire desk. The lead driver must present a physical payment card in their name.