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Contact Us

We love to help customers in their search for car hire and, whilst our online services are there 24/7 enabling you to research and book whenever you want to, there are always times when it's good to talk.

So we are here to help - from our Wokingham based offices in Berkshire we offer a team of highly trained specialists who are ready to discuss your trip with you and help you decide the best car hire package for your break.

You can call us on:

0330 222 0369

or

(+44) 1184 671530

Our booking office opening hours are:

  • - Mon - Fri: 10:00 - 16:00

We are closed on Saturdays, Sundays and Bank Holidays.

Our online service is available 24/7.

If you have a booking with us and have an urgent issue please call using the phone number on your voucher, where our out of hours support team will be available to assist. They are operating whenever our customers have pickups or drop backs booked.

Our online chat facility is available weekdays from 10 a.m. - 4 p.m. - click the tab in the bottom right hand corner of the screen. Outside those hours you can use the service to send us a message.

You can also email us at info@clarifycarhire.co.uk and we will respond as soon as possible.

We look forward to hearing from you.

Car Rental

Clarification not Confusion

  • Prices with extras included
  • Pay only a low deposit today
  • No surprises at the rental desk
  • Transparency on fuel policies
  • Free cancellation*
  • Best Price Guarantee*
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Completing the Reservation

Your reservation is awaiting confirmation. Once it has been confirmed by the end supplier, you will be prompted to pay. You may either visit the link and bookmark it, or copy the raw URL somewhere safe. The link will also be emailed to you soon.

Your reservation has been confirmed, and is awaiting payment. You will recieve an email with the link to the payment screen, but you may also go directly there now, using the link below.



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Reservation

We are processing your reservation.

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If you need to contact us, the reference code below will help us to identify you faster.

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This is not a confirmation.

Your reservation has been confirmed

We are delighted to inform you that your booking has been confirmed with your rental firm. We have sent you an email with the full details, but if you have any queries please contact us quoting the reference number below.

Please keep a note of the reference number below in case our confirmation email goes astray.

{{ viewManager.reservation.reference}}

Your reservation is awaiting confirmation

We have contacted the car hire firm to request your vehicle. It can take up to two days to receive their confirmation that your car has been reserved, but as soon as we have heard from them we will be in touch.

Please keep a note of the reference number below in case our email goes astray.

{{ viewManager.reservation.reference}}

Our system encountered an error processing your reservation

We are sorry, but an error has occurred during the booking process. We are currently investigating this and will be in touch shortly to complete your booking.

Please keep a note of the reference number below in case our email goes astray.

{{ viewManager.reservation.reference}}

Your reservation has been abandoned

We have been advised by our payment processing partner that your payment was abandoned before it was completed.

If you still require car hire, please re-run your request using the booking engine above.

Your reservation was unsuccessful

We are sorry but the car hire firm you wished to hire your car through has been unable to fulfil your request.

We will refund any payment that has been taken.

Please feel free to use the booking engine above to run another search, choosing an alternative vehicle.

Our system encountered an error processing your reservation

We are sorry, but an error has occurred during the booking process. We are currently investigating this and will be in touch shortly to complete your booking.

Please keep a note of the reference number below in case our email goes astray.

{{ viewManager.reservation.reference}}



{{ viewManager.previewVehicle.name}} (or similar model) Delivery

Clarify - The Revolutionary Way to Find Car Hire

  • Find out prices for all your extras before you book
  • Discover the total price for your rental package
  • Excess insurance costs clarified - make your choice before you get to the desk
  • Want to compare rates with your extras included? Click the back to results button above and add your extras in first


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Doors {{ viewManager.previewVehicle.minimumDoors}}/{{ viewManager.previewVehicle.maximumDoors}} Seats {{ viewManager.previewVehicle.origSeats}} + {{ viewManager.previewVehicle.smallSeats}} seats
Bags {{ viewManager.previewVehicle.largeBags}} large, {{ viewManager.previewVehicle.smallBags}} small Aircon {{ viewManager.previewVehicle.getAirConditioning()}}
Transmission {{ viewManager.previewVehicle.getTransmission()}} Fuel {{ viewManager.previewVehicle.getFuel()}}
SIPP {{ viewManager.previewVehicle.sippCode}}
{{ priceFormatter.displayCurrency(currentResult.getExcess(), currentResult.currencyCode)}} excess {{ priceFormatter.displayCurrency(currentResult.getDeposit(), currentResult.currencyCode)}} security deposit
{{ viewManager.previewVehicle.supplier}}
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Pickup
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Dropoff
{{ viewManager.selectionRequest.search.dropoffDayFormatted}}-{{ viewManager.selectionRequest.search.dropoffMonthFormatted}}-{{ viewManager.selectionRequest.search.dropoffYearFormatted}} {{ viewManager.selectionRequest.search.dropoffHourFormatted}}:{{ viewManager.selectionRequest.search.dropoffMinutesFormatted}}
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Price Breakdown
Online Discount

Headline Price: {{ breakdownPrices().headlinePrice}}
Discount - {{ breakdownPrices().discount}}
Online Booking Discount - {{ breakdownPrices().addDiscount}}
Admin Booking Fee {{ breakdownPrices().phoneBookingfee}}
Drive Away Price {{ breakdownPrices().driveAwayPrice}}
Schedule
Pay Today {{ breakdownPrices().payToday}}
We only take a small deposit to reserve your car. Why should you be out of pocket until pick up day?
Pay on Arrival {{ breakdownPrices().payOnArrival}}
({{ breakdownPrices().payOnArrivalCur}})
Price Breakdown
Vehicle {{ breakdownPrices().vehicle}}
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Protection Insurance {{ breakdownPrices().insurance}}
{{ extraEntry.name}} (x{{ extraEntry.numberSelected}}) {{ extraEntry.price}}
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Fuel
You will receive your vehicle with an empty tank of fuel. The car should be returned with a similar level of fuel in the tank. You will receive your vehicle with a full tank of fuel. The car can be returned empty. You will receive your vehicle with a full tank of fuel, please return the vehicle with the tank full. Keep your receipt to show you have filled the tank close to the car hire company’s office. You will need to leave a deposit with the car hire company for a full tank of fuel, once you have returned the vehicle with the tank full, you will be refunded for the fuel. You will receive your vehicle with a half-empty tank of fuel. The car can be returned empty. You will receive your vehicle with a half-full tank of fuel. The car should be returned with a similar level of fuel in the tank. You will need to pre-pay the car hire company for a half-full tank of fuel. Return it with half full and you will be refunded for the fuel. You will need to pre-pay the company for a tank of fuel. The car can be returned empty. No refund for any remaining fuel. You will need to pre-pay the company for fuel. Once you have returned your vehicle with a similar level of fuel, you will be refunded. You will receive your vehicle with a quarter-full tank of fuel. The car can be returned empty. You will receive your vehicle with a quarter-full tank of fuel, The car should be returned with a similar level of fuel in the tank. You will need to pre-pay the car hire company for a quarter-full tank of fuel. Once you have returned your vehicle with a similar level of fuel, you will be refunded. You will receive your vehicle with a level of fuel, please return the vehicle with the same level of fuel. You will receive your vehicle with a three-quarters full tank of fuel. The car can be returned empty. You will receive your vehicle with a three-quarters full tank of fuel. The car should be returned with a similar level of fuel in the tank. You will need to pre-pay the car hire company for a three-quarters full tank of fuel. Once you have returned your vehicle with a similar level of fuel, you will be refunded. The company will also charge you for a tankful of fuel at pickup. You will be refunded for fuel remaining in the tank at the end of your rental excluding the fuel service charge detailed above. The company will also charge you for a tankful of fuel at pickup. You will be refunded for fuel remaining in the tank at the end of your rental excluding the fuel service charge detailed above.
Discount - {{ breakdownPrices().discount}}

The total cost of the car hire and the figures in brackets have been estimated using todays exchange rate. On arrival, you will need to pay the car hire company using the local currency.

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Optional Topup Protection insurance

You have, very sensibly, selected a package which means you are not responsible for an Collision Damage or Theft excess on the your rental vehicle. However you are still likely to be liable for other parts of the car which are still not covered. Typical examples are listed below. We therefore offer an exceptionally low priced policy which will cover these areas and provide total peace of mind. See full details here.

What's covered?
With Top-up Cover
No Top-up Cover
Collision Damage And Theft Excess Reimbursement
Damage to wheels and tyres
Loss or damage to keys

See more..

Optional Excess Protection insurance

We understand that most people, when renting a car want to avoid any risk of of an unexpected bill. To help we offer optional Excess Protection cover which reimburses you should you be liable for a Collision Damage Waiver or Theft Excess. It also protects other parts of the car not covered by the standard cover car hire firms provide. See full details here.

What's covered?
With Top-up Cover
No Top-up Cover
Collision Damage Excess Reimbursement
Theft Excess Reimbursement
Damage to wheels and tyres

See more..

Optional Topup Protection insurance - Enhanced Packages

You have, very sensibly, selected a comprehensive cover package which means you are not responsible for either a Collision Damage or Theft excess on the your rental vehicle, and covers a number of other areas of the car too. Typical examples are listed below(check your individual contract for full details). For total peace of mind we offer an exceptionally low priced policy which will top up these areas and provide the widest cover possible. See full details here.

What's covered?
With Top-up Cover
No Top-up Cover
Collision Damage Excess Reimbursement
Theft Excess Reimbursement
Damage to wheels and tyres

See more..

If you are arriving by plane and do not enter your flight number here, the car hire company may not keep your reservation if your flight is delayed.

Please note that even if you have bought your own excess insurance you will still need to leave the deposit and / or fuel deposit as advised.

Your details are safe with us.
We will use the details you give us here so we can:

  1. Share them with the car hire company so they can prepare the car for your arrival.
  2. Send you a voucher to enable you to collect your hire car.
  3. Arrange car hire excess insurance if you have asked us to do so.
  4. We may request feedback as to your satisfaction with our services and those of car hire firms you might use.
By clicking the Book Now button you agree:
  1. That you will check the details on receipt of your voucher and let us know if you need to make any changes.
  2. That you have read and accept our terms and conditions, privacy policy and initial disclosure document.

If you tick this box we will also send you periodic newsletters, where we share top car hire tips designed to inform you and make your car rental cheaper, easier and more enjoyable. You can always unsubscribe later, and we do highly recommend trying them.



Delivery Details

Your reservation is on request

Payment
Booking
You will pay today just {{ breakdownPrices().payToday}}.
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VALID THRU
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Please try another card to continue.

We are now processing your payment of {{ breakdownPrices().payToday === 'Included' ? '£0.00' : breakdownPrices().payToday}}

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  • {{ extra.name}}
{{ priceFormatter.displayPrice(result.costs.display.driveAwayPriceSelected, viewManager.selectionRequest.currencyCode)}}

{{ priceFormatter.displayCurrency(result.getExcess(), result.currencyCode)}} excess
{{ priceFormatter.displayCurrency(result.getDeposit(), result.currencyCode)}} security deposit
{{ priceFormatter.displayCurrency(result.getFuelDeposit(), result.currencyCode)}} fuel deposit


The prices shown for extras below do not include local taxes and fees as these are not provided by the rental firm.

However once selected we will calculate these and add them to the total price so you can be confident that in the final price you will be charged.

Please select any required extras so we can request prices directly from your rental company.

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Calculating prices, please wait...
Please note that all optional extras can be subject to price changes without notice and are not guaranteed, instead, they are subject to availability.
Why use this package?
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Special Offer
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Special Offer
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SAND, ASH AND GRAVEL INSURANCE
PACKAGE
TRANSPONDER TOLL SERVICE
INSURANCE OPTIONS
MULTI-ISLAND CAR HIRE
CAR SIZES
NUMBER OF SEATS
PAYMENT
COMPANIES
SPECIALS
FUEL TYPE
FUEL POLICY
VIP/EXPRESS CHECKOUT
DEPOSIT
DAMAGE & THEFT EXCESS
CROSS-BORDER CARS
TRANSMISSION
GUARANTEED MODEL
CAR AGE
LOCATION TYPE
MILEAGE
SUPPLIER TYPE
WINTER TYRES | SNOW CHAINS


Our Unique Difference - Clarify Car Hire lets you compare prices with the cost of extras included
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There are no vehicles available that match your filter selection.

Unfortunately, we could not find any vehicles that match your search.

Budget Car MidRange Car Premium Car
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(guaranteed model) (or similar model) Delivery
{{ vehicle.category}}, Transmission{{ vehicle.getTransmission()}}
Doors {{ vehicle.minimumDoors}}/{{ vehicle.maximumDoors}} Seats {{ vehicle.seats}} ({{vehicle.origSeats}}+{{ vehicle.smallSeats}}) Aircon {{ vehicle.getAirConditioning()}}
SIPP {{ vehicle.sippCode}}
{{ vehicle.name}}
{{ vehicle.supplier}}
Promotions
- {{ optionalExtra.name}}
- {{ includedExtra.name}}
Headline Price
(what's included?)
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Drive Away Price
(what's included?)
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Pay Today {{ vehicle.cheapestResult.getFormattedPayToday(priceFormatter, viewManager.selectionRequest.currencyCode)}}
Pay on Arrival {{ priceFormatter.displayPrice(vehicle.cheapestResult.costs.deskAmount, vehicle.cheapestResult.currencyCode)}}
({{ priceFormatter.displayPrice(vehicle.cheapestResult.costs.display.deskAmount, viewManager.selectionRequest.currencyCode)}})
Pickup: {{ vehicle.pickupLocation.name | lowercase}}
Dropoff: {{ vehicle.dropoffLocation.name | lowercase}}

Searching for the best car hire for your next trip?

Use the unique tailoring system from Clarify Car Hire to find the ideal car hire package for your needs

Your holiday is important to you. You wouldn’t book a hotel without checking whether it had a pool or reserve a villa without making sure there were enough rooms for everyone to sleep in. So why would you take any risks with your hire car? Clarify Car Hire takes the guesswork out of renting a car. With more filters than any other broker we can help you find the best car hire for your trip.

There are many factors which can affect what car hire package is best for your individual needs. With Clarify Car Hire you can tailor your car hire quote to find the ideal rental car for you. In addition, we clearly show you the cost of your car hire so there will be no surprises there either!

How we can help you put together the best car hire for you?


The Car

  • What size car will you need? Sizes range from mini such as a Fiat 500 through to MPVs. You can also opt for a luxury vehicle if you are looking for something a bit special.

  • How many people are travelling? Making sure there are enough seats for all your passengers is crucial. You may want extra seats if you have to fit larger children’s seats in.

  • Do you want a particular type of fuel? The importance of this filter may depend on how many miles you are travelling with your rental car and in which country you are renting.

  • Would you prefer a manual or an automatic? Many people would rather hire a car with a transmission that they are familiar with. Being able to choose can take away the worry.

  • Do you want to know exactly which model hire car you will be driving? Clarify Car Hire can filter for guaranteed models. Find the make and model you will be driving on your trip.


The Car Hire Company

  • Looking to hire with a particular company? If you have had a great experience with a car rental company in the past, you may want to book with them again. It is, however, always worth considering other companies too.

  • Do you want a premium brand car hire? If you want to consider other companies who offer a service level similar to one you have used before, or just want to ensure you are provided with a service you are comfortable with then choose between premium, mid-range or budget suppliers.

  • Want to avoid a shuttle bus? In many locations there is the you can decide between on or off-airport suppliers. Tick the relevant filter if you want to find any companies who do not require you to take a bus to collect your car.

  • In a hurry? Some suppliers can offer an Express Check out service at their desks. Skip the queues and get away faster with their VIP service.


The Price

  • Do you need to pay for car hire with a debit card? It can be trickier to find car when you don’t have a credit card. Not with Clarify Car Hire. Our filter will show you all the packages that are available to you if you need to book car hire with a debit card.

  • Don’t pay more for fuel than you need By selecting the fair fuel policy filter you can make sure that you are only paying for the fuel that you actually use on your trip. A much fairer system!

  • Would you rather leave a lower security deposit at the car hire desk? Set the level of security deposit to one that you are happy with -including no deposit at all! – and only car hire with a deposit at that level will be shown.

  • Worried about the excess? You can also set your excess level to one that doesn’t get your heart racing! Often lowering the excess can increase the price of your car hire so worth considering an excess reimbursement policy as an alternative if you want to make sure that you will not be left out of pocket.

  • How many miles will you be travelling? If you are only using the car to get from the airport to your accommodation and back you may want to consider limited mileage car hire. These can work out cheaper but - beware – any miles you go over your limit can be charged at a high rate.


Clarify Filters

When you are running a quote for a rental car through Clarify Car Hire it is so simple to alter your quote if you can’t find what you are looking for. By altering your choices using our filters, the results will automatically change to show your new quotes. What could be easier?

Your quote will not just show you the price but also details about the insurance options, car hire company, the pick-up location as well as easy access to the terms and conditions of the hire so you can be sure of how your car hire will work before parting with a penny. Add your extras to your quote too. With child seats charged at very different prices, sometimes the extras can make a difference to the company you choose.

We are always looking to make our car hire as clear and straightforward as possible. If you need any assistance or have any suggestions on how we can help further then please get in touch with our customer service team on 0330 222 00369. We look forward to helping you find the best car hire for your next trip.

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