How is Clarify Car Hire Uniquely Brilliant?
From our time in the market we know that hiring a car can be intimidating and scary. Customers have often told us of past hiring horror stories where they have been incessantly asked whether they would like additional products at the desk. On accepting these add-ons, customers realise they actually cost more than the hire itself. When we launched Clarify Car Hire, we wanted to make sure our users had a great experience from the time they booked to the time they walked away from the vehicle at the end of the rental.
We want our customers to feel confident and understand the product they have chosen so when they get to the car hire desk they know their rental will be a hassle free process. We understand that not everyone has the budget for the most expensive rental and that shouldn't be a barrier for hiring a car. From feedback from customers, we know that as long as the service you receive is in line with your expectations (i.e. what we have told you to expect) - everyone ends up happy!
That's why we we are brutally honest when we describe our car hire partners - so you can book with real knowledge of the type of company you are dealing with.
Below, we round up the reasons that Clarify Car Hire is unique and how we can help you.
We are unique here in the UK in the way we compare prices - and that ensures our users make the maximum savings.
Inclusive price comparisons
We let you add extras to your rental car before we compare prices - so you get the best, truly inclusive comparison which drives down your costs. Car rental companies offering the lowest headline rate often charge more for extras such as additional drivers, car seats and sat navs - so we do the hard work for you and tell you the cheapest rate including the extras you need.
No Hidden Extras
We show all costs up front on the website when you're booking, so there's no concerns about having to pay anything additional once you get to the desk. We even show separate amounts for the normal deposit and the fuel deposit so you'll know exactly what you've got to leave on your card at the beginning of the rental. All excesses are shown on the results page very clearly. Additionally, if you need to pay any surcharges, for example out of hours or young drivers fees the quote shown on the results page will automatically include these, ensuring you know exactly how much you need to pay at the desk.
Tailor your car hire to your needs
Car rental is a highly personal thing and it's rare that two people want exactly the same car hire. Maybe you want an eco friendly model, an on airport location or VIP service at the desk. The truly unique range of filters offered through Clarify allows a level of customisation that is impossible elsewhere.
And of course, we are always happy to talk to you about what you need from your car hire, so we can then go away and come back with options for you. Often we are able to help customers who require something a little out of the ordinary.
Ease and Flexibility
We aim to make car rental as inclusive as possible. The filters mentioned previously do not just help you tailor the car and the location details but also how you pay and the level of deposit you need to leave when you rent your car. If you don't currently hold a credit card and want a car hire that will allow you to use your debit card you can select a filter for that. Or maybe you may have a credit card but not want to leave a large deposit on your card - there is another filter for that too.
We also offer the car hire companies own excess insurance when you go through the booking process, this option is popular with many as it can lead to a lower deposit at the rental desk, and a totally worry free experience on holiday.
If you're not keen to go for the car hire companies own excess insurance we also have third party policies, the choice is very much yours!
If you find that you are confused by any of the terms and conditions or the website, our team are on hand to help. We are all well versed in car hire and have knowledge in terminology and also any niches for car hire within different countries.
Low Low prices
You may think that the above would come at a cost but it doesn't! Clarify Car Hire has competitive rates in destinations around the world. Our partners are firms we are confident in and we have regular contact with them all so we can monitor customer satisfaction and discuss any upcoming changes or improvements in offerings.
We check our prices regularly to make sure we lead the field. We also ensure that our excess insurance product offers the best value in the market. The following example was undertaken on the 23rd February 2021.
We check prices more at the headline rate, with excess insurance included and with selected extras as well - and as you can see we are the website to beat with prices as much as 48% cheaper in some cases.
Truly Outstanding Customer Service
Even if we say so ourselves our customer service is right up there with the best.
Whilst we know that the Covid epidemic was, and continues to be, a difficult time for all in the travel market we stepped up the support we offered our users rather than backing away.
Examples were -
Every booking amendment and cancellation request received throughout the past year was handled within 24 hours of receipt - quite unlike the months that some users of other companies experienced.
Where vouchers were issued to customers these were automatically extended - to ensure that they were still there to be used as the travel world reawakened.
We introduced Free Cancellation and Amendments for all bookings - and to add further reassurance deposits received are held in a separate bank account until your car rental has taken place - so every booking made with us can be refunded at a moments notice if that's what you want.
We are certain that if you use us you will be delighted with the decision you made to do so.
If there is anything we can help you with, please run a quote or get in touch with us.
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