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Contact Us

We love to help customers in their search for car hire and, whilst our online services are there 24/7 enabling you to research and book whenever you want to, there are always times when it's good to talk.

So we are here to help - from our Wokingham based offices in Berkshire we offer a team of highly trained specialists who are ready to discuss your trip with you and help you decide the best car hire package for your break.

You can call us on:

0330 222 0369

or

(+44) 1184 671530

Our booking office opening hours are:

  • - Mon - Fri: 10:00 - 16:00

We are closed on Saturdays, Sundays and Bank Holidays.

Our online service is available 24/7.

If you have a booking with us and have an urgent issue please call using the phone number on your voucher, where our out of hours support team will be available to assist. They are operating whenever our customers have pickups or drop backs booked.

Our online chat facility is available weekdays from 10 a.m. - 4 p.m. - click the tab in the bottom right hand corner of the screen. Outside those hours you can use the service to send us a message.

You can also email us at info@clarifycarhire.co.uk and we will respond as soon as possible.

We look forward to hearing from you.

Car Rental

Clarification not Confusion

  • Prices with extras included
  • Pay only a low deposit today
  • No surprises at the rental desk
  • Transparency on fuel policies
  • Free cancellation*
  • Best Price Guarantee*
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Completing the Reservation

Your reservation is awaiting confirmation. Once it has been confirmed by the end supplier, you will be prompted to pay. You may either visit the link and bookmark it, or copy the raw URL somewhere safe. The link will also be emailed to you soon.

Your reservation has been confirmed, and is awaiting payment. You will recieve an email with the link to the payment screen, but you may also go directly there now, using the link below.



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Reservation

We are processing your reservation.

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If you need to contact us, the reference code below will help us to identify you faster.

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This is not a confirmation.

Your reservation has been confirmed

We are delighted to inform you that your booking has been confirmed with your rental firm. We have sent you an email with the full details, but if you have any queries please contact us quoting the reference number below.

Please keep a note of the reference number below in case our confirmation email goes astray.

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Your reservation is awaiting confirmation

We have contacted the car hire firm to request your vehicle. It can take up to two days to receive their confirmation that your car has been reserved, but as soon as we have heard from them we will be in touch.

Please keep a note of the reference number below in case our email goes astray.

{{ viewManager.reservation.reference}}

Our system encountered an error processing your reservation

We are sorry, but an error has occurred during the booking process. We are currently investigating this and will be in touch shortly to complete your booking.

Please keep a note of the reference number below in case our email goes astray.

{{ viewManager.reservation.reference}}

Your reservation has been abandoned

We have been advised by our payment processing partner that your payment was abandoned before it was completed.

If you still require car hire, please re-run your request using the booking engine above.

Your reservation was unsuccessful

We are sorry but the car hire firm you wished to hire your car through has been unable to fulfil your request.

We will refund any payment that has been taken.

Please feel free to use the booking engine above to run another search, choosing an alternative vehicle.

Our system encountered an error processing your reservation

We are sorry, but an error has occurred during the booking process. We are currently investigating this and will be in touch shortly to complete your booking.

Please keep a note of the reference number below in case our email goes astray.

{{ viewManager.reservation.reference}}



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Clarify - The Revolutionary Way to Find Car Hire

  • Find out prices for all your extras before you book
  • Discover the total price for your rental package
  • Excess insurance costs clarified - make your choice before you get to the desk
  • Want to compare rates with your extras included? Click the back to results button above and add your extras in first


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Bags {{ viewManager.previewVehicle.largeBags }} large, {{ viewManager.previewVehicle.smallBags }} small Seats {{ viewManager.previewVehicle.getAirConditioning() }}
Bags {{ viewManager.previewVehicle.getTransmission() }} Bags {{ viewManager.previewVehicle.getFuel() }}
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Pickup
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Dropoff
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Price Breakdown
Online Discount

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Discount - {{ breakdownPrices().discount}}
Online Booking Discount - {{ breakdownPrices().addDiscount}}
Admin Booking Fee {{ breakdownPrices().phoneBookingfee}}
Drive Away Price {{ breakdownPrices().driveAwayPrice}}
Schedule
Pay Today {{ breakdownPrices().payToday}}
We only take a small deposit to reserve your car. Why should you be out of pocket until pick up day?
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Price Breakdown
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Fuel
You will receive your vehicle with an empty tank of fuel. The car should be returned with a similar level of fuel in the tank. You will receive your vehicle with a full tank of fuel. The car can be returned empty. You will receive your vehicle with a full tank of fuel, please return the vehicle with the tank full. Keep your receipt to show you have filled the tank close to the car hire company’s office. You will need to leave a deposit with the car hire company for a full tank of fuel, once you have returned the vehicle with the tank full, you will be refunded for the fuel. You will receive your vehicle with a half-empty tank of fuel. The car can be returned empty. You will receive your vehicle with a half-full tank of fuel. The car should be returned with a similar level of fuel in the tank. You will need to pre-pay the car hire company for a half-full tank of fuel. Return it with half full and you will be refunded for the fuel. You will need to pre-pay the company for a tank of fuel. The car can be returned empty. No refund for any remaining fuel. You will need to pre-pay the company for fuel. Once you have returned your vehicle with a similar level of fuel, you will be refunded. You will receive your vehicle with a quarter-full tank of fuel. The car can be returned empty. You will receive your vehicle with a quarter-full tank of fuel, The car should be returned with a similar level of fuel in the tank. You will need to pre-pay the car hire company for a quarter-full tank of fuel. Once you have returned your vehicle with a similar level of fuel, you will be refunded. You will receive your vehicle with a level of fuel, please return the vehicle with the same level of fuel. You will receive your vehicle with a three-quarters full tank of fuel. The car can be returned empty. You will receive your vehicle with a three-quarters full tank of fuel. The car should be returned with a similar level of fuel in the tank. You will need to pre-pay the car hire company for a three-quarters full tank of fuel. Once you have returned your vehicle with a similar level of fuel, you will be refunded. The company will also charge you for a tankful of fuel at pickup. You will be refunded for fuel remaining in the tank at the end of your rental excluding the fuel service charge detailed above. The company will also charge you for a tankful of fuel at pickup. You will be refunded for fuel remaining in the tank at the end of your rental excluding the fuel service charge detailed above.
Discount - {{ breakdownPrices().discount}}

The total cost of the car hire and the figures in brackets have been estimated using todays exchange rate. On arrival, you will need to pay the car hire company using the local currency.

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Optional Topup Protection insurance

You have, very sensibly, selected a package which means you are not responsible for an Collision Damage or Theft excess on the your rental vehicle. However you are still likely to be liable for other parts of the car which are still not covered. Typical examples are listed below. We therefore offer an exceptionally low priced policy which will cover these areas and provide total peace of mind. See full details here.

What's covered?
With Top-up Cover
No Top-up Cover
Collision Damage And Theft Excess Reimbursement
Damage to wheels and tyres
Loss or damage to keys

See more..

Optional Excess Protection insurance

We understand that most people, when renting a car want to avoid any risk of of an unexpected bill. To help we offer optional Excess Protection cover which reimburses you should you be liable for a Collision Damage Waiver or Theft Excess. It also protects other parts of the car not covered by the standard cover car hire firms provide. See full details here.

What's covered?
With Top-up Cover
No Top-up Cover
Collision Damage Excess Reimbursement
Theft Excess Reimbursement
Damage to wheels and tyres

See more..

Optional Topup Protection insurance - Enhanced Packages

You have, very sensibly, selected a comprehensive cover package which means you are not responsible for either a Collision Damage or Theft excess on the your rental vehicle, and covers a number of other areas of the car too. Typical examples are listed below(check your individual contract for full details). For total peace of mind we offer an exceptionally low priced policy which will top up these areas and provide the widest cover possible. See full details here.

What's covered?
With Top-up Cover
No Top-up Cover
Collision Damage Excess Reimbursement
Theft Excess Reimbursement
Damage to wheels and tyres

See more..


If you are arriving by plane and do not enter your flight number here, the car hire company may not keep your reservation if your flight is delayed.

Please note that you will be required to leave a deposit or pre-authorisation as stated when you collect you car even if you have bought your own excess insurance.

Your details are safe with us.
We will use the details you give us here so we can:

  1. Share them with the car hire company so they can prepare the car for your arrival.
  2. Send you a voucher to enable you to collect your hire car.
  3. Arrange car hire excess insurance if you have asked us to do so.
  4. We may request feedback as to your satisfaction with our services and those of car hire firms you might use.
By clicking the Book Now button you agree:
  1. That you will check the details on receipt of your voucher and let us know if you need to make any changes.
  2. That you have read and accept our terms and conditions, privacy policy and initial disclosure document.

If you tick this box we will also send you periodic newsletters, where we share top car hire tips designed to inform you and make your car rental cheaper, easier and more enjoyable. You can always unsubscribe later, and we do highly recommend trying them.



Delivery Details

Your reservation is on request

Payment
Booking
You will pay today just {{ breakdownPrices().payToday}}.
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  • {{ extra.name}}
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{{ priceFormatter.displayCurrency(result.getDeposit(), result.currencyCode)}} security deposit
{{ priceFormatter.displayCurrency(result.getFuelDeposit(), result.currencyCode)}} fuel deposit


The prices shown for extras below do not include local taxes and fees as these are not provided by the rental firm.

However once selected we will calculate these and add them to the total price so you can be confident that in the final price you will be charged.

Please select any required extras so we can request prices directly from your rental company.

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Please note that all optional extras can be subject to price changes without notice and are not guaranteed, instead, they are subject to availability.
Why use this package?
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Special Offer
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Special Offer
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SAND, ASH AND GRAVEL INSURANCE
PACKAGE
TRANSPONDER TOLL SERVICE
INSURANCE OPTIONS
MULTI-ISLAND CAR HIRE
CAR SIZES
NUMBER OF SEATS
PAYMENT
COMPANIES
SPECIALS
FUEL TYPE
FUEL POLICY
VIP/EXPRESS CHECKOUT
DEPOSIT
DAMAGE & THEFT EXCESS
CROSS-BORDER CARS
TRANSMISSION
GUARANTEED MODEL
CAR AGE
LOCATION TYPE
MILEAGE
SUPPLIER TYPE
WINTER TYRES | SNOW CHAINS


Our Unique Difference - Clarify Car Hire lets you compare prices with the cost of extras included
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There are no vehicles available that match your filter selection.

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Budget Car MidRange Car Premium Car
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(guaranteed model) (or similar model) Delivery
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Doors {{ vehicle.minimumDoors}}/{{ vehicle.maximumDoors}} Seats {{ vehicle.seats}} ({{vehicle.origSeats}}+{{ vehicle.smallSeats}}) A/C {{ vehicle.getAirConditioning()}}
Car group: {{vehicle.vehicleGroup}} / SIPP: {{ vehicle.sippCode}}
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Promotions
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Headline Price
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Drive Away Price
(what's included?)
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Pay Today {{ vehicle.cheapestResult.getFormattedPayToday(priceFormatter, viewManager.selectionRequest.currencyCode)}}
Pay on Arrival {{ priceFormatter.displayPrice(vehicle.cheapestResult.costs.deskAmount, vehicle.cheapestResult.currencyCode)}}
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Pickup: {{ vehicle.pickupLocation.name | lowercase}}
Dropoff: {{ vehicle.dropoffLocation.name | lowercase}}

How is Clarify Car Hire Uniquely Brilliant?

From our time in the market we know that hiring a car can be intimidating and scary. Customers have often told us of past hiring horror stories where they have been incessantly asked whether they would like additional products at the desk. On accepting these add-ons, customers realise they actually cost more than the hire itself. When we launched Clarify Car Hire, we wanted to make sure our users had a great experience from the time they booked to the time they walked away from the vehicle at the end of the rental.

We want our customers to feel confident and understand the product they have chosen so when they get to the car hire desk they know their rental will be a hassle free process. We understand that not everyone has the budget for the most expensive rental and that shouldn't be a barrier for hiring a car. From feedback from customers, we know that as long as the service you receive is in line with your expectations (i.e. what we have told you to expect) - everyone ends up happy!

That's why we we are brutally honest when we describe our car hire partners - so you can book with real knowledge of the type of company you are dealing with.

Below, we round up the reasons that Clarify Car Hire is unique and how we can help you.

Transparency

We are unique here in the UK in the way we compare prices - and that ensures our users make the maximum savings.

Inclusive price comparisons

We let you add extras to your rental car before we compare prices - so you get the best, truly inclusive comparison which drives down your costs. Car rental companies offering the lowest headline rate often charge more for extras such as additional drivers, car seats and sat navs - so we do the hard work for you and tell you the cheapest rate including the extras you need.

No Hidden Extras

We show all costs up front on the website when you're booking, so there's no concerns about having to pay anything additional once you get to the desk. We even show separate amounts for the normal deposit and the fuel deposit so you'll know exactly what you've got to leave on your card at the beginning of the rental. All excesses are shown on the results page very clearly. Additionally, if you need to pay any surcharges, for example out of hours or young drivers fees the quote shown on the results page will automatically include these, ensuring you know exactly how much you need to pay at the desk.

Tailor your car hire to your needs

Car rental is a highly personal thing and it's rare that two people want exactly the same car hire. Maybe you want an eco friendly model, an on airport location or VIP service at the desk. The truly unique range of filters offered through Clarify allows a level of customisation that is impossible elsewhere.

And of course, we are always happy to talk to you about what you need from your car hire, so we can then go away and come back with options for you. Often we are able to help customers who require something a little out of the ordinary.

Ease and Flexibility

We aim to make car rental as inclusive as possible. The filters mentioned previously do not just help you tailor the car and the location details but also how you pay and the level of deposit you need to leave when you rent your car. If you don't currently hold a credit card and want a car hire that will allow you to use your debit card you can select a filter for that. Or maybe you may have a credit card but not want to leave a large deposit on your card - there is another filter for that too.

We also offer the car hire companies own excess insurance when you go through the booking process, this option is popular with many as it can lead to a lower deposit at the rental desk, and a totally worry free experience on holiday.

If you're not keen to go for the car hire companies own excess insurance we also have third party policies, the choice is very much yours!

If you find that you are confused by any of the terms and conditions or the website, our team are on hand to help. We are all well versed in car hire and have knowledge in terminology and also any niches for car hire within different countries.

Low Low prices

You may think that the above would come at a cost but it doesn't! Clarify Car Hire has competitive rates in destinations around the world. Our partners are firms we are confident in and we have regular contact with them all so we can monitor customer satisfaction and discuss any upcoming changes or improvements in offerings.

We check our prices regularly to make sure we lead the field. We also ensure that our excess insurance product offers the best value in the market. The following example was undertaken on the 23rd February 2021.

Clarify Price Comparison

We check prices more at the headline rate, with excess insurance included and with selected extras as well - and as you can see we are the website to beat with prices as much as 48% cheaper in some cases.

Truly Outstanding Customer Service

Even if we say so ourselves our customer service is right up there with the best.

Whilst we know that the Covid epidemic was, and continues to be, a difficult time for all in the travel market we stepped up the support we offered our users rather than backing away.

Examples were -

Every booking amendment and cancellation request received throughout the past year was handled within 24 hours of receipt - quite unlike the months that some users of other companies experienced.

Where vouchers were issued to customers these were automatically extended - to ensure that they were still there to be used as the travel world reawakened.

We introduced Free Cancellation and Amendments for all bookings - and to add further reassurance deposits received are held in a separate bank account until your car rental has taken place - so every booking made with us can be refunded at a moments notice if that's what you want.

We are certain that if you use us you will be delighted with the decision you made to do so.

If there is anything we can help you with, please run a quote or get in touch with us.

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