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Please contact us if you require further assistance.

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Contact Us

We love to help customers in their search for car hire and, whilst our online services are there 24/7 enabling you to research and book whenever you want to, there are always times when it's good to talk.

So we are here to help - from our Wokingham based offices in Berkshire we offer a team of highly trained specialists who are ready to discuss your trip with you and help you decide the best car hire package for your break.

You can call us on:

0330 222 0369

or

(+44) 1184 671530

Our booking office opening hours are:

  • - Mon - Fri: 10:00 - 16:00

We are closed on Saturdays, Sundays and Bank Holidays.

Our online service is available 24/7.

If you have a booking with us and have an urgent issue please call using the phone number on your voucher, where our out of hours support team will be available to assist. They are operating whenever our customers have pickups or drop backs booked.

Our online chat facility is available weekdays from 10 a.m. - 4 p.m. - click the tab in the bottom right hand corner of the screen. Outside those hours you can use the service to send us a message.

You can also email us at info@clarifycarhire.co.uk and we will respond as soon as possible.

We look forward to hearing from you.

Car Rental

Clarification not Confusion

  • Prices with extras included
  • Pay only a low deposit today
  • No surprises at the rental desk
  • Transparency on fuel policies
  • Free cancellation*
  • Best Price Guarantee*
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Completing the Reservation

Your reservation is awaiting confirmation. Once it has been confirmed by the end supplier, you will be prompted to pay. You may either visit the link and bookmark it, or copy the raw URL somewhere safe. The link will also be emailed to you soon.

Your reservation has been confirmed, and is awaiting payment. You will recieve an email with the link to the payment screen, but you may also go directly there now, using the link below.



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Reservation

We are processing your reservation.

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If you need to contact us, the reference code below will help us to identify you faster.

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This is not a confirmation.

Your reservation has been confirmed

We are delighted to inform you that your booking has been confirmed with your rental firm. We have sent you an email with the full details, but if you have any queries please contact us quoting the reference number below.

Please keep a note of the reference number below in case our confirmation email goes astray.

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Your reservation is awaiting confirmation

We have contacted the car hire firm to request your vehicle. It can take up to two days to receive their confirmation that your car has been reserved, but as soon as we have heard from them we will be in touch.

Please keep a note of the reference number below in case our email goes astray.

{{ viewManager.reservation.reference}}

Our system encountered an error processing your reservation

We are sorry, but an error has occurred during the booking process. We are currently investigating this and will be in touch shortly to complete your booking.

Please keep a note of the reference number below in case our email goes astray.

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Your reservation has been abandoned

We have been advised by our payment processing partner that your payment was abandoned before it was completed.

If you still require car hire, please re-run your request using the booking engine above.

Your reservation was unsuccessful

We are sorry but the car hire firm you wished to hire your car through has been unable to fulfil your request.

We will refund any payment that has been taken.

Please feel free to use the booking engine above to run another search, choosing an alternative vehicle.

Our system encountered an error processing your reservation

We are sorry, but an error has occurred during the booking process. We are currently investigating this and will be in touch shortly to complete your booking.

Please keep a note of the reference number below in case our email goes astray.

{{ viewManager.reservation.reference}}



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Clarify - The Revolutionary Way to Find Car Hire

  • Find out prices for all your extras before you book
  • Discover the total price for your rental package
  • Excess insurance costs clarified - make your choice before you get to the desk
  • Want to compare rates with your extras included? Click the back to results button above and add your extras in first


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Bags {{ viewManager.previewVehicle.largeBags }} large, {{ viewManager.previewVehicle.smallBags }} small Seats {{ viewManager.previewVehicle.getAirConditioning() }}
Bags {{ viewManager.previewVehicle.getTransmission() }} Bags {{ viewManager.previewVehicle.getFuel() }}
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Dropoff
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Price Breakdown
Online Discount

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Discount - {{ breakdownPrices().discount}}
Online Booking Discount - {{ breakdownPrices().addDiscount}}
Admin Booking Fee {{ breakdownPrices().phoneBookingfee}}
Drive Away Price {{ breakdownPrices().driveAwayPrice}}
Schedule
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We only take a small deposit to reserve your car. Why should you be out of pocket until pick up day?
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Price Breakdown
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Fuel
You will receive your vehicle with an empty tank of fuel. The car should be returned with a similar level of fuel in the tank. You will receive your vehicle with a full tank of fuel. The car can be returned empty. You will receive your vehicle with a full tank of fuel, please return the vehicle with the tank full. Keep your receipt to show you have filled the tank close to the car hire company’s office. You will need to leave a deposit with the car hire company for a full tank of fuel, once you have returned the vehicle with the tank full, you will be refunded for the fuel. You will receive your vehicle with a half-empty tank of fuel. The car can be returned empty. You will receive your vehicle with a half-full tank of fuel. The car should be returned with a similar level of fuel in the tank. You will need to pre-pay the car hire company for a half-full tank of fuel. Return it with half full and you will be refunded for the fuel. You will need to pre-pay the company for a tank of fuel. The car can be returned empty. No refund for any remaining fuel. You will need to pre-pay the company for fuel. Once you have returned your vehicle with a similar level of fuel, you will be refunded. You will receive your vehicle with a quarter-full tank of fuel. The car can be returned empty. You will receive your vehicle with a quarter-full tank of fuel, The car should be returned with a similar level of fuel in the tank. You will need to pre-pay the car hire company for a quarter-full tank of fuel. Once you have returned your vehicle with a similar level of fuel, you will be refunded. You will receive your vehicle with a level of fuel, please return the vehicle with the same level of fuel. You will receive your vehicle with a three-quarters full tank of fuel. The car can be returned empty. You will receive your vehicle with a three-quarters full tank of fuel. The car should be returned with a similar level of fuel in the tank. You will need to pre-pay the car hire company for a three-quarters full tank of fuel. Once you have returned your vehicle with a similar level of fuel, you will be refunded. The company will also charge you for a tankful of fuel at pickup. You will be refunded for fuel remaining in the tank at the end of your rental excluding the fuel service charge detailed above. The company will also charge you for a tankful of fuel at pickup. You will be refunded for fuel remaining in the tank at the end of your rental excluding the fuel service charge detailed above.
Discount - {{ breakdownPrices().discount}}

The total cost of the car hire and the figures in brackets have been estimated using todays exchange rate. On arrival, you will need to pay the car hire company using the local currency.

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Optional Topup Protection insurance

You have, very sensibly, selected a package which means you are not responsible for an Collision Damage or Theft excess on the your rental vehicle. However you are still likely to be liable for other parts of the car which are still not covered. Typical examples are listed below. We therefore offer an exceptionally low priced policy which will cover these areas and provide total peace of mind. See full details here.

What's covered?
With Top-up Cover
No Top-up Cover
Collision Damage And Theft Excess Reimbursement
Damage to wheels and tyres
Loss or damage to keys

See more..

Optional Excess Protection insurance

We understand that most people, when renting a car want to avoid any risk of of an unexpected bill. To help we offer optional Excess Protection cover which reimburses you should you be liable for a Collision Damage Waiver or Theft Excess. It also protects other parts of the car not covered by the standard cover car hire firms provide. See full details here.

What's covered?
With Top-up Cover
No Top-up Cover
Collision Damage Excess Reimbursement
Theft Excess Reimbursement
Damage to wheels and tyres

See more..

Optional Topup Protection insurance - Enhanced Packages

You have, very sensibly, selected a comprehensive cover package which means you are not responsible for either a Collision Damage or Theft excess on the your rental vehicle, and covers a number of other areas of the car too. Typical examples are listed below(check your individual contract for full details). For total peace of mind we offer an exceptionally low priced policy which will top up these areas and provide the widest cover possible. See full details here.

What's covered?
With Top-up Cover
No Top-up Cover
Collision Damage Excess Reimbursement
Theft Excess Reimbursement
Damage to wheels and tyres

See more..


If you are arriving by plane and do not enter your flight number here, the car hire company may not keep your reservation if your flight is delayed.

Please note that you will be required to leave a deposit or pre-authorisation as stated when you collect you car even if you have bought your own excess insurance.

Your details are safe with us.
We will use the details you give us here so we can:

  1. Share them with the car hire company so they can prepare the car for your arrival.
  2. Send you a voucher to enable you to collect your hire car.
  3. Arrange car hire excess insurance if you have asked us to do so.
  4. We may request feedback as to your satisfaction with our services and those of car hire firms you might use.
By clicking the Book Now button you agree:
  1. That you will check the details on receipt of your voucher and let us know if you need to make any changes.
  2. That you have read and accept our terms and conditions, privacy policy and initial disclosure document.

If you tick this box we will also send you periodic newsletters, where we share top car hire tips designed to inform you and make your car rental cheaper, easier and more enjoyable. You can always unsubscribe later, and we do highly recommend trying them.



Delivery Details

Your reservation is on request

Payment
Booking
You will pay today just {{ breakdownPrices().payToday}}.
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  • {{ extra.name}}
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{{ priceFormatter.displayCurrency(result.getDeposit(), result.currencyCode)}} security deposit
{{ priceFormatter.displayCurrency(result.getFuelDeposit(), result.currencyCode)}} fuel deposit


The prices shown for extras below do not include local taxes and fees as these are not provided by the rental firm.

However once selected we will calculate these and add them to the total price so you can be confident that in the final price you will be charged.

Please select any required extras so we can request prices directly from your rental company.

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Please note that all optional extras can be subject to price changes without notice and are not guaranteed, instead, they are subject to availability.
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Special Offer
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Special Offer
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SAND, ASH AND GRAVEL INSURANCE
PACKAGE
TRANSPONDER TOLL SERVICE
INSURANCE OPTIONS
MULTI-ISLAND CAR HIRE
CAR SIZES
NUMBER OF SEATS
PAYMENT
COMPANIES
SPECIALS
FUEL TYPE
FUEL POLICY
VIP/EXPRESS CHECKOUT
DEPOSIT
DAMAGE & THEFT EXCESS
CROSS-BORDER CARS
TRANSMISSION
GUARANTEED MODEL
CAR AGE
LOCATION TYPE
MILEAGE
SUPPLIER TYPE
WINTER TYRES | SNOW CHAINS


Our Unique Difference - Clarify Car Hire lets you compare prices with the cost of extras included
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There are no vehicles available that match your filter selection.

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Budget Car MidRange Car Premium Car
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(guaranteed model) (or similar model) Delivery
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Doors {{ vehicle.minimumDoors}}/{{ vehicle.maximumDoors}} Seats {{ vehicle.seats}} ({{vehicle.origSeats}}+{{ vehicle.smallSeats}}) A/C {{ vehicle.getAirConditioning()}}
Car group: {{vehicle.vehicleGroup}} / SIPP: {{ vehicle.sippCode}}
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Promotions
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Headline Price
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Drive Away Price
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Pay Today {{ vehicle.cheapestResult.getFormattedPayToday(priceFormatter, viewManager.selectionRequest.currencyCode)}}
Pay on Arrival {{ priceFormatter.displayPrice(vehicle.cheapestResult.costs.deskAmount, vehicle.cheapestResult.currencyCode)}}
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Pickup: {{ vehicle.pickupLocation.name | lowercase}}
Dropoff: {{ vehicle.dropoffLocation.name | lowercase}}

Clarify Car Hire's Top 7 Car Hire Tips

We know here that hiring a car can be a stressful experience for so many of our customers. Often it's the unknown of what you're going into or not fully understanding what your hire includes. Below we share our top tips when it comes to picking up your hire car so we can hopefully help you to enjoy the rental experience as much as possible!

1. Make sure you have the correct documentation to hand

Check that your licence is still valid and has not expired, you wouldn't believe the number of customers who turn up with their licence expired and are unable to hire a car. Some car hire firms require a minimum of 1 year left on your licence so do check the driving licence section of the terms and conditions of your particular car hire before you leave home.

Another big issue can be debit card car hires, make sure you are carrying the additional documents you may require to be able to hire with your debit card. If you are hiring in the country in which you live. It's not uncommon for a company to ask for proof of address in the form of a couple of utility bills, phone statements or even a payslip. Please make sure that you have the accompanying documents required to hire with either your credit or debit card, we will always list any additional documentation you need in the terms and conditions so do make sure you read those thoroughly before leaving to pick up your hire.

If you have a licence which is not in the Roman alphabet, the likelihood is that you will need an International Driving Permit, this is not always the case but is often. It is your duty to check before you leave home that you do not need an International Driving Permit.

2. Make sure you understand the package you have opted for or the insurance included

All of our cars come with Collision Damage Waiver, Theft Protection and Third Party Coverage included in the price as standard. However this does mean you are still liable for the excess (the first part of any claim) should there be any damage or theft. Some of the packages we offer also include the car hire company's own excess insurance. These usually reduce or waive your excess and deposit. We will explain what they cover in the terms and conditions but if you have any questions at all give us a call - we would love to ensure you arrive at the car hire desk fully informed about what you have purchased and have you feeling confident.

We do offer a third party excess insurance policy if you select the 'Standard' or 'Basic' package and this will cover your excess on a reimbursement basis, it is not connected to your car hire company in any way and would not entitle you to a reduced excess or deposit.

By arriving at the car hire desk fully informed and understanding what is included in your hire you can be self-assured at the car hire desk when it comes to additional products.

3. Take pictures of your hire car when you go to collect it

We really do trust our car hire partners and we have very, very few cases of disappointed customers being charged for damage they didn't feel they caused. The easiest way to avoid this situation and the stress that comes with it is to take pictures of your hire vehicle when you pick it up. Take pictures of any existing damage you see and have a quick check under the front and rear of the vehicle. This means that should you return and the car hire company incorrectly think that you caused any damage, you can prove that you didn't.

4. Take a picture of the fuel gauge when you pick up your vehicle

Many fuel policies now are either full to full or same to same. This means that you are expected to return your vehicle with the same amount of fuel as you picked it up with otherwise you are likely to incur charges. Our top tip here would be to take a picture of the fuel gauge when you collect your vehicle, this will remind you of the level of fuel you had when you collected your car. In addition, we would always suggest keeping your receipt to show when you've refuelled close to the drop off location and the time at the end of your contract.

5. Check in online or pre-register where possible

Many car hire companies are now offering online check in, this means you can enter your details prior to arriving at the car hire desk. It can save a lot of time at the car hire desk as they are able to prepare your documents before you arrive and have them to hand for you to sign. We often hear one of the biggest gripes customers have is the amount of time they spend at the car hire desk. Online check-in gives you chance to get to your car sooner and away on your journey!

6. Check where the car hire desk is

On your car hire voucher with Clarify Car Hire you always have a section called 'Transfer Details', this includes instructions on where to find the car hire desks at offices located in airports, train stations and ports. Have a read of this before you travel and then you'll have an idea of exactly where you can find the desk or catch the shuttle bus to the desk saving you time once you arrive. Your voucher will also include the phone number for the rental desk so if you need assistance you can call the car hire company directly.

7. Enjoy your car and trip!

Why not take the chance to try out a vehicle you've been looking at purchasing or try out a bigger car to see just how much more you can fit in it? Hiring gives you a brilliant chance to try before you buy. We often have customers requesting vehicles that they are interested in and they love the chance to give the car a proper test. Finally, enjoy your car and the freedom it gives you on your trip!

Seven top tips for Car Hire

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