Check the contract is as expected Make sure everything is correct on the contract - if you have been charged for anything you are not expecting this is by far the best time to get it sorted out.
Check the car Walk round the vehicle and check the car inside and out. If you find any damage that is not already marked on the rental agreement ask the car hire company agent to add it. Take pictures so you can refer back to what it was like when you collected it.
Check what fuel it takes If you are unsure check to see if it’s petrol or diesel. If you are unsure as to what it takes, ask ask the team before you leave.
Check the dashboard Most cars are provided on a ‘full to full’ basis, meaning the car is supplied full and you should return it likewise. If the car is not full take a photo of the fuel gauge so you know how full it needs to be on its return. Check that no warning lights are displayed, and that the lights and indicators all work as expected.
Adjust equipment as required If you have GPS, set it now to your language.
Personalise the car to you Remember to adjust the seat, mirrors, and check the controls such as windscreen wipers and main beam are.
Watch out for a petrol station As you leave the location watch out petrol stations, as you will need one when you return the car.
Car Hire Supplier Queries
Top tips on what to do when you collect the car
Where you can find the contact details of the car rental firm you have booked with
How do I find an in airport car hire company with Clarify Car Hire?
It can be stressful when you're running late, we run through what you need to do
If I want to hire a car from a specific car hire firm can I do this with Clarify?
Are hire cars supplied on an unlimited mileage basis, or am I restricted?