I'm running late! What do I do?
Many things can occur to make you late when travelling, from flight delays to a long wait to pick up your baggage to missing your flight. If you are delayed the first thing to do is contact your car rental supplier using the phone number for them which can be found on your car hire voucher. In the majority of cases if the delay is only a few hours the car hire company may be able to keep your car. But if they are unable to do this they will be able to tell you the next steps.
We can't stress enough how important it is to let your car hire company know as soon as possible if you are delayed. If you fail to do this, regardless of whether you put your flight number on your booking, your car may not be available when you arrive at the desk.
Car Hire Supplier Queries
How can I find the contact details of the car hire company I want to use?
We explain where you find the contact details of the car rental firm you have booked with
I want to find an in airport car hire company
How do I find an in airport car hire company with Clarify Car Hire?
I'm running late - what do I do?
It can be stressful when you're running late, we run through what you need to do
Can I select my hire car from a specific car hire company?
If I want to hire a car from a specific car hire firm can I do this with Clarify?
Are there mileage restrictions on my car hire?
Are hire cars supplied on an unlimited mileage basis, or am I restricted?
Where do I collect my hire car from?
We explain where you should go to collect your rental vehicle.