I'm running late! What do I do?
Many things can occur to make you late when travelling, from flight delays to a long wait to pick up your baggage to missing your flight. If you are delayed the first thing to do is contact your car rental supplier using the phone number for them which can be found on your car hire voucher. In the majority of cases if the delay is only a few hours the car hire company may be able to keep your car. But if they are unable to do this they will be able to tell you the next steps.
We can't stress enough how important it is to let your car hire company know as soon as possible if you are delayed. If you fail to do this, regardless of whether you put your flight number on your booking, your car may not be available when you arrive at the desk.
Car Hire Supplier Queries
We explain where you find the contact details of the car rental firm you have booked with
How do I find an in airport car hire company with Clarify Car Hire?
It can be stressful when you're running late, we run through what you need to do
If I want to hire a car from a specific car hire firm can I do this with Clarify?
Are hire cars supplied on an unlimited mileage basis, or am I restricted?