Do I have to report damage to my hire car to the car rental firm?
Any damage must be reported to the supplier, following the processes that will be advised to you in the rental paperwork that will be given to you at the desk.
In mant cases the supplier will also ask that you obtain a police report and, if that is the case, you should contact the police locally to obtain this and report the damage to the supplier.
They will then calculate whether any charge is appropriate.
Problems with your Hire Car
What are my options if I book extras but they are not available when I arrive to collect my hire car?
We explain what you should do if your hire car is involved in an accident
We explain the steps you should take if you feel the car you are being offered is of an unacceptable standard.
We explain how to let us know if you think you have been overcharged for your car hire