What is the excess on my car hire?
The excess, i.e. the amount you are liable for should your car be damaged or stolen, is specified in the car details when you review cars through our service.
This will also be detailed when you click the 'View Terms' button and on your car hire voucher.
Deposit and Preauthorisations
If you are concerned that your deposit has not been released or returned we explain what to do.
Deposits can be large and even if they're preauthorised on your credit card it can be a large amount of money, we discuss your options as a hirer